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Repairs
Get to know your One
One Step Further
FAQ
Special Use
Connectivity
One + Hearing Aids
One in Telemedicine
Ordering/Shipping
Troubleshooting
Repairs and Returns
COVID-19
Get to know your One
The Basics
Introducing Thinklabs One (Video)
What is the best way to wear the Thinklabs One?
How do I clean the Thinklabs One?
What are frequency filters and what do they do?
What items come with the Thinklabs One?
View all (15)
Battery
How do I check the battery level on the Thinklabs One?
What is the battery life of a fully charged Thinklabs One?
How do I replace the battery in the Thinklabs One?
Why can't I use a generic or third-party charger with the Thinklabs One?
How do I charge the Thinklabs One?
View all (7)
Filter Settings
Introduction to Frequency Filters
How do I set favorite frequency filters?
Why don't my filter favorites change when I press the Filter button?
How do I change filters on the Thinklabs One?
One Step Further
Recording
How do I record sounds from the One onto a computer using Audacity?
How do I record sounds on mobile devices with the Thinklabs Wave app?
How do I download Audacity?
What can I do to create the best recordings on my mobile device?
Which USB audio adapters does Thinklabs support?
View all (11)
Thinklink
What is the Thinklink Mobile Kit?
Which devices can I use with the Thinklink Mobile Kit?
What apps are compatible with Thinklink?
How do I set up the Thinklink Mobile Kit?
FAQ
FAQ
What is the amplification of the One?
How many headsets can I connect to the One?
Is One Bluetooth-Enabled?
Is there a One for pediatrics?
Can I use the Thinklabs Wave app with my hearing aids?
View all (13)
Special Use
Special Use
For Educators
For Researchers
For Artists and Performance Artists
Connectivity
External Devices
How do I connect the One to a portable loudspeaker?
How do I connect the One via USB to a computer?
Headphones
How do I wirelessly connect the One to my Bluetooth headphones?
How do I use headphones with One?
What are the preferred headphones to use with the Thinklabs One?
One + Hearing Aids
Hearing Aid Options
How can I use Thinklabs One with hearing aids?
How do I set up the One to work with Cochlear Implants?
Will the One work with my smartphone-connected hearing aids?
Which types of Cochlear implants work with both the MiniMic and Thinklabs One?
One in Telemedicine
Telemedicine
Auscultation and Telemedicine
What videoconferencing programs and hardware platforms work best with One?
Telemedicine Evaluation Devices
Connecting to VSee for telemedicine
Connecting to Polycom for telemedicine
View all (9)
Ordering/Shipping
Ordering
Is there a Financing Option?
Does Thinklabs offer student pricing?
Are there countries to which Thinklabs does not ship its products?
How do I place an order?
Does Thinklabs offer a money-back guarantee?
View all (6)
Troubleshooting
Troubleshooting
Why doesn't the Thinklabs One toggle between my two favorite filters?
How do I quickly access the Thinklabs library of user manuals?
Why can I hear sound from only one headphone at a time?
Why isn't my Thinklabs One charging?
Why does the Thinklabs One sound "tinny?"
View all (10)
Repairs and Returns
Repairs Returns
How do I return my stethoscope?
Repair Your Stethoscope - NEW
International
How do I repair the Thinklabs One if I do not live in the U.S.?
Replacement Parts
How do I replace a Thinklabs One part or accessory?
COVID-19
COVID-19
Safe Distance Auscultation®
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